Full-time, 37.5 hours per week
This is an exciting opportunity to join our award winning team as a Front of House Supervisor at one of our prestigious care homes. If you have a flair for hospitality, have high standards and are used to managing a team, this could be the ideal role for you.
Main purpose of the role:
As the Front of House Supervisor, you will provide an outstanding service to our residents, families, and guests within the restaurant area. You will be leading and developing your team and setting standards.
Key responsibilities of the Front of House Supervisor:
• Maintain the highest level of customer service in all areas.
• Provide an outstanding food and drink service to our residents, families and guests.
• Ensure the set-up and clearing of the dining areas are undertaken after every meal sitting
• To ensure allocated budgets are maintained and home expenditure is accurately receipted and recorded.
• To manage staff rotas ensuring that the front of house team is always fully staffed.
• To provide training as required and within all aspects of the work to give a high profile to staff motivation, clarity of expectation and team development.
• Be aware of and at all times comply with all company rules, policies and procedures, including statutory requirements of the Health and Safety at Work Act, Care Standards Act and the relevant Regulations.
Benefits and culture:
• Stability
• DBS paid for
• A Rewarding role
• Variety – no two days are the same!
• Fun
• Excellent employment benefits
• Permanent contract available
• Annual Leave 28 days (pro-rata)
• Blue Light discount card
• FlexEarn - providing you with the opportunity to withdraw a portion of your wages in advance of payday, to increase your choice and financial wellbeing.
• Refer a friend scheme.
Founded in 1999, Castlemeadow Care has been delivering excellence in the delivery of care and support. We wouldn’t be able to do this without our compassionate, dedicated and talented teams throughout our homes. We are a passionate company and strive to constantly improve standards across all areas. As a rapidly growing business we’re always looking for passionate and committed individuals who take pride in making a difference in people’s lives.